Thursday 31/01/2013
Lamapig
We went to Tiong Bahru Plaza, such a hot weather so just need an air-conditioned cafe for a cup of coffee and maybe share an ice cream :P
Went to look around in the Plaza but however there isn't much cafe indoors, so we ended up on the highest floor next to the Golden Village cinema. The restaurant called BBQ Chicken. It's completely emptied, apart from a lady with her laptop on one of the seat near to the entrance.
So we browse through the menu near the entrance and decide to have a drink there.
Ordered Ice latte for myself and my sister decided to try Mint Root beer.
We also ordered an ice - cream sundae to share too. (naughty)
After our order is taken, I asked the waiter for 2 glasses of ice water.
Waiter: "We don't serve water."
Me: "Just tap water will do"
Waiter: "We don't give any water at all, sorry"
Me: "Hmm oh ok"
Waiter took the menu on the table and about to went off...
Me: "It's fine for not serving even tap water, but from what I know we having ice-cream and restaurant normally provides water when you having dessert. So i felt it's a bit strange this restaurant doesn't do that"
Waiter: "We never does that, it's always been the policy. Even if you have a proper meal, we doesn't give water too"
I nodded, as I understand it's just their company policy so I decide to just ignore it.
However the drinks arrived, a waitress holding two glasses of drink and said "Who's this?"and lift up the latte on one hand. So I said is mine, she then put both glasses of drink on our table because we are so thirsty we drink it immediately.
The latte taste so nasty actually makes me feel sick, it comes with a scoop of ice-cream on top. Taste like water with cream and no taste of coffee at all, and bits of coffee powder floating inside my mouth.
I'm not a fussy person or whatsoever, but that coffee is really really undrinkable. I turned to my sister, she had a unpleasant expression. "What's wrong?" I asked. She didn't say anything but push her drink towards me for a taste. I took a sip, and was shocked! Taste really really horrible! It's not mint root beer, it's Darlie water! (brand of a toothpaste) and have no fizzy or any taste of root beer.
I told my sister, I can't make myself to drink it, lets just go. Even we are so thirsty, we can barely take a proper sip. That is how bad it was. I can't imagine how can a restaurant able to prepared such a bad drink able to make edible food? -___-
I press the service button, the waitress came. The waitress is quite nice, I told her nicely.. This taste really bad, I would like to cancel my ice cream order as I have to leave. I also explained how it tasted like water and toothpaste. She apologized and said she will let the manager knows.
The Manager of BBQ Chicken at Tiong Bahru Plaza.
A chinese lady, which is the lady with the laptop is the manager.
The waitress explained to her, I am standing right behind the waitress. The manager had a very "What?!" expression.
So I then said "This latte really taste like cream water, had no coffee at all, and this mint root beer tasted like toothpaste. Sorry but we can't drink it."
Few seconds later, she stood up and completely ignored us. Walk towards the coffee machine and start mumbling while checking the coffee machine. The whole time she didn't say a single word to us.
The waitress still turning back to me and say "Give me a moment" so I nodded with a smile and say "It's fine, I just doesn't want it anymore and we got to go." Waitress look at the manager, the manager turned back and faced her and nodded her head. So waitress gets the meaning and apologize to me.
The whole time, the manager did not say a single word. To be honest I only wish to explain my point why I'm not having the drink and as a manager in the store, you should at least accept constructive criticism and obviously she is the kind of person who think she's always right. I felt sorry for her, as constructive criticism wasn't supposed to be nasty but it should be helping you realized something you didn't before.
Anyway this is the bad experiences I had on that day. I went to look online of the review in BBQ Chicken at Tiong Bahru Plaza. I'm not surprised the bad reviews by other but I am surprised to know this individual branch is the only franchised out of other BBQ chicken restaurant in Singapore.
However, Chinese New Year around the corner. I hope everyone get the shopping ready. ^^
Hope Mr. Grey will post something soon :(
Love Lamapig
No comments:
Post a Comment